Senior Supervisor, Payroll Services

A Good Job

2022-75261_br /__br /_Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them._br /__br /_You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day._br /__br /__strong__u_Job Track Description_br /__/u__/strong__ul__li_Requires broad technical expertise and industry knowledge._/li__li_Accountable for functional, operational, and/or program management._/li__li_Assists others in achieving goals._/li__li_Manages performance appraisals and pay reviews._/li__li_Manages training for 3 or more employees._/li__li_Manages hiring and termination actions._br /__/li__/ul__strong_General Profile_br /__/strong__ul__li_Supervises daily tasks of complex business, technical support, or production teams._/li__li_Sets team priorities to ensure timely completion._/li__li_Coordinates work activities with other supervisors._/li__li_Makes decisions based on policies, procedures, and business plans._/li__li_Receives guidance from manager._/li__li_Able to perform work unsupervised._br /__/li__/ul__strong_Functional Knowledge_br /__/strong__ul__li_Understands and applies concepts in the field of expertise._/li__li_Has basic knowledge of other disciplines._br /__/li__/ul__strong_Business Expertise_br /__/strong__ul__li_Understands how to improve efficiency across related teams._br /__/li__/ul__strong_Impact_br /__/strong__ul__li_Impacts the quality and effectiveness of the team and its contribution to the subfunction._br /__/li__/ul__strong_Leadership _br /__/strong__ul__li_Sets priorities and instructs employees to meet daily deadlines._br /__/li__/ul__strong_Problem Solving_br /__/strong__ul__li_Resolves day-to-day technical and operational problems._br /__/li__/ul__strong__u_Interpersonal Skills_br /__/u__/strong__ul__li_Effectively communicates in exchanging information and managing sensitive issues._br /__/li__/ul__strong_Responsibility Statements_br /__/strong__ul__li_Manages team members to perform tasks related to Payroll._/li__li_Ensures adherence to company policy and procedures._/li__li_Acts as the liaison between operations and middle-management to ensure protocols are being followed._/li__li_Helps with conflict resolution, dealing with clients, people, tasks, and systems related issues._/li__li_Provides resolutions to a diverse range of complex tasks - project-level performance, quality standards, unexpected volume spikes, and staffing resolutions._/li__li_Delivers inputs on process improvement and operational initiatives._/li__li_Acts as a point of contact for leadership._/li__li_Provides information and guidance on operational topics, covering upper-level leaders._/li__li_Drives special projects for corporate, operational, or client initiatives._/li__li_Mentors less experienced team managers to improve levels of performance._/li__li_Performs additional duties as assigned._/li__li_Complies with all policies, procedures, and standards._br /__/li__/ul_Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law._br /__br /_People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy._br /__br /__em_At Conduent, _/em__em_we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible._/em_