Customer Service Advisor (Kingston- Fulltime)

A Good Job

Job Title:_p__br /__/p_Customer Service Advisor (Kingston- Fulltime)_p__br /__/p__strong_Job Description_/strong__p__br /__/p_The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services._p__br /__/p__strong__u_Job Type:_/u__/strong__strong_ Full-Time_/strong__p__br /__/p__strong__u_Location_/u__/strong__strong_:_/strong_ _strong_Kingston_/strong__p__br /__/p__strong_WHAT’S IN IT FOR YOU?_/strong__p__br /__/p__ul__li_A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with _/li__li_Endless career opportunities and clear paths for career development _/li__li_A competitive salary _/li__li_Inclusive perks and benefits _/li__li_Opportunity for monthly performance incentives _/li__li_Monthly engagement activities_/li__/ul__p__br /__/p__strong_What You Want Matters To Us_/strong__p__br /__/p_Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff._p__br /__/p_No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts_p__br /__/p__strong_WHAT WOULD YOU BRING TO OUR TEAM?_/strong__p__br /__/p_Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role._p__br /__/p__strong_TO BECOME A PART OF OUR TEAM:_/strong__p__br /__/p__strong_No BPO Experience Required, But Is a Plus_/strong__p__br /__/p_At least 3 CXC subjects to include English Language and Mathematics_p__br /__/p_Ability to work any 8 hours shift within 24 hours and on weekends_p__br /__/p_A clean criminal background_p__br /__/p_Courteous with strong customer service orientation_p__br /__/p_Strong computer navigation skills and PC Knowledge_p__br /__/p_Ability to effectively communicate, both written and verbally_p__br /__/p_Dependable with strong attention to detail_p__br /__/p_Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly_p__br /__/p_Tolerance for repetitive work in a fast-paced, high production work environment_p__br /__/p_Ability to work as a team member, as well as independently_p__br /__/p_Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner_p__br /__/p__strong_CALL US HOME:_/strong__p__br /__/p_If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home._p__br /__/p_Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems._p__br /__/p_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._p__br /__/p__strong_Learn more:_/strong__p__br /__/p__strong_Concentrix_/strong_ on Facebook | _strong_Concentrix _/strong_on Instagram | _strong_www.concentrix.com_/strong__p__br /__/p__em_The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions._/em__p__br /__/p_Location:_p__br /__/p_JAM New Kingston - NCB Tower_p__br /__/p_Language Requirements:_p__br /__/p_Time Type:_p__br /__/p_Full time _strong_R1366119_/strong_