Technical Sales Officer

Job Summary To discover and pursue new sales prospects, negotiating deals, and maintaining customer satisfaction through conducting…

Job SummaryTo discover and pursue new sales prospects, negotiating deals, and maintaining customer satisfaction through conducting market research to identify selling possibilities and evaluate customer needs to meet the sales strategies and goals.Job ResponsibilityBudgets and Plans:o Contribute to the preparation of the Sales section budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified. Policies, Systems, Processes, & Procedures:o Implement approved departmental policies, processes, procedures and instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner. Day-to-day Operations:o Supervises the day-to-day operations of Sales to ensure that work processes are implemented as designed and comply with established policies, processes and procedures. o Building the client database by actively seeking out new sales opportunities through different channels and promote the company services, and by targeting mainly B2B customers.o Conduct market research to identify selling possibilities and evaluate customer needso Actively seek out new sales opportunities. o Set up meetings with potential clients and listen to their needs. o Negotiate/close deals and handle complaints or objections. o Collaborate with team members to achieve better results. o Coordinate with the technical team for inspection and service delivery. o Organize Documentation according to Process and Protocols with Reference tasks related to specific Service. o Prepare, Create, Coordinate, Negotiate proposals and contracts in cooperation with proposal management and execution departments and management. o Communicate with the customer and make sure delivery takes place at the customer. o Report the performance of the services provided at the customer after installation. o Follow up collections and make sure that the payment has been received before due date. o Tracking Projects and following up of incoming orders in cooperation with other departments. o Represents the company in a professional manner at all times and provides outstanding customer service while performing all assigned tasks. Continuous Improvement:o Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement. Reporting:o Prepare reports timely and accurately to meet HALJ and Sales department requirements, policies and standards. o Prepares reports by collecting, analyzing, and summarizing information. Health, Safety, & Environment:o Monitor the adherence to all relevant safety and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude. Related Assignments:o Perform other related duties or assignments as directed.